Quick Links: Key Benefits I Getting Started I More How-to I Videos We recommend that users upgrade their mobile device to the latest iOS or Android version. The app will continue to work on devices using these operating systems that already have the app installed however, Duo will not be able to troubleshoot any issues that arise and newer features may not function properly. * If you have more questions or would like more information you can read the Knowledge Base Article about Duo using this link.Important Information for Apple and Android Smartphone Usersĭuo Security has ended support for the Duo Mobile app for iOS 11 and Android 7 or older operating systems, and devices running these or an older OS are not able to install Duo Mobile from the Apple App Store or the Google Play Store. All you need to do is tap Approve on the Duo login request received at your phone. Your device is ready to approve Duo authentication requests. With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone.Ĭlick Continue to login to proceed to the Duo Prompt. If this is the device you'll use most often with Duo then you may want to enable automatic push requests by changing the When I log in: option and changing the setting from "Ask me to choose an authentication method" to "Automatically send this device a Duo Push" and click Save. You can use Device Options to give your phone a more descriptive name. The "Continue" button is clickable after you scan the barcode successfully.Ĭan't scan the barcode? Click Or, have an activation link emailed to you instead. and follow the instructions. Follow the platform specific instructions for your device: On iPhone, Android, and Windows Phone activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. Activate Duo MobileĪctivating the app links it to your account so you can use it for authentication. After installing our app return to the enrollment window and click I have Duo Mobile installed. Without it you'll still be able to log in using a text message, but for the best experience we recommend that you use Duo Mobile.įollow the platform-specific instructions on the screen to install Duo Mobile. Install Duo Mobileĭuo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. Choose PlatformĬhoose your device's operating system and click Continue. NOTE: If you're enrolling a tablet you aren't prompted to enter a phone number. Then double-check that you entered it correctly, check the box, and click Continue. Use the number of your smartphone that you will have with you when you're logging in to a Duo-protected service. Select your country from the drop-down list and type your phone number. We recommend using a smartphone for the best experience, but you can also enroll iOS/Android tablets. Select the type of device you'd like to enroll and click Continue. Supported Browsers: Chrome, Firefox, Safari, Microsoft Edge, and Opera.Ĭlick Start setup to begin enrolling your device. Enrolling in Duoĭuo's self-enrollment process makes it easy to register your smartphone and install the Duo Mobile application on your smartphone or tablet.ĭuo prompts you to enroll when you log into a protected VPN, server, or web application such as TeamDynamix or LinkedIn Learning. Multi-Factor Authentication is also known as two-factor authentication. Users will be required to use a device (mobile phone, desk phone, hardware token, etc.) to meet the Multi-Factor Authentication ( MFA) requirement. Duo is a two-factor authentication service that protects apps, users, and data by requiring an additional piece of information beyond a username and password.
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